Top Qualities of a Credible Moving Company

The process of packing your personal belongings and moving together with your family or friends to a new town, state, or country can be overwhelming. Having an eye for quality will, however, help you find the most reliable and efficient residential moving company that will make the moving process less stressful. Here are some of the vital qualities that you should check out for when shopping for the right moving company that can satisfy your needs and fit your budget.
Good customer service
A good company has skilled customer service reps who can answer all questions from existing and potential clients satisfactorily. Consider a company that offers customer support through emails, telephones and live chats so that you can contact them any time of day using different options. Customer service reps should be able to answer your queries and describe all the types of moving services that you can choose from. The customer support options ought to be available on a 24/7-hour basis and respond on a moment’s notice.
Licensed and insured
A good company is one that is licensed to offer moving services in your area by the state and federal government’s relevant bodies. The company should show you its licenses before you sign a contract. Avoid fake movers who may get you into trouble in regard to associating with unlicensed businesses. Make sure the company is also insured against any potential losses or breakages that may occur during the packing or transit of your personal effects. In case of any losses, you can get reimbursed through the insurance cover.
Cost estimates
Assess your moving needs adequately when packing to decide on a suitable budget. Established companies will set out time to undertake an accurate cost estimate when it visits your home. Work with the sales representatives in obtaining a quote that is comfortable for both parties before you agree on the date of moving. Most companies calculate the cost based on timescales and exact required truck space. Avoid companies that try to suggest quotes over the phone before they even visit your home to assess your needs.
Ask for customer references
A company with a good reputation will willingly give out references of its previous customers to its potential clients. Skip companies that are reluctant in revealing such information. Reputable companies have business websites where they list their assorted services along with their cost estimates. You can click here to read reviews and testimonials of the companies’ previous clients so as to get a feel of who you’re hiring.
Storage, equipment, and moving crew
Ensure that the company has storage facilities like storage units for storing some of your items such as large fridges, upholstery, and wardrobes in the case of emergencies. The company should also have advanced packing materials and customized trucks for safe relocation. Choose a company that has climate-controlled storage facilities for storing your fragile or perishable items. Consider companies that hire trained crews or have their own training centers for updating their workers with the newest packaging and loading technology. A good company should have trustworthy employees that you can trust with your valuable items or assets.